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Frequently Asked Questions
Here are answers to some common questions about NaviQate. Click on each question to learn more.
What is NaviQate and how does it work?
On which devices can I use NaviQate?
Do I need to create an account to use NaviQate?
How does NaviQate determine my indoor location?
What venues currently support NaviQate?
Can I use NaviQate to navigate between floors?
Does NaviQate provide accessibility-friendly routes?
Can I access NaviQate without downloading the app?
Can I search for specific rooms, stores, or services in NaviQate?
Can I share my location with others using NaviQate?
Does NaviQate estimate walking time and distance?
How often are NaviQate’s indoor maps updated?
Can NaviQate provide navigation for large campuses or multi-building sites?
Is my personal or location data safe?
How can venue owners integrate NaviQate into their facility?
How do I report an issue or request support?